Return Policy

We strive to meet and exceed your expectations. If you are not completely satisfied with your purchase, please contact the WCEPS Help Desk at 1-877-272-5593 or store@wceps.org to inquire about a refund, credit or exchange.

We are happy to accept a return if you no longer need the item(s) you ordered, but Returns/Refunds are subject to the following terms:

Please note that the refund will not include the original shipping charge or the cost to return the item. In addition, the return will also be subject to a 5% restocking fee that will be deducted from the final refund amount.

WCEPS will issue a return label to you via email once the item (s) and quantity of return is confirmed.

Trademark and Copyright

The publication of WIDA materials by WCEPS is under the authority of the Board of Regents of the University of Wisconsin System. WIDA and the WIDA logo are trademarks of the Board of Regents. The copyrights to all WIDA materials are held by the Board of Regents.

Customer Support

WCEPS provides full customer support for all products and services. If you have any questions or concerns regarding your purchase, please call 1-877-272-5593 or email store@wceps.org. Customer support is available Monday through Friday from 8 a.m. – 5 p.m. Central Standard Time.